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How to Become a Trusted Advisor with Jagdish Sheth
This course is part of Customer Centricity with Prof. Jagdish Sheth.
Course Cost
Free course
Beginner
Skill Level
6 Hours
Self-paced lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Customer Centricity with Professor Jagdish Sheth Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
English
What you'll learn
Understand how to become a deep generalist
Develop professional and personal client relationships
Master the art of listening over telling
Cultivate selfless independence
Implement strategic customer loyalty programs
Skills you'll gain
This course includes:
2.18 Hours PreRecorded video
4 assignments, 1 peer review
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
CREATED BY
PROVIDED BY
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
CREATED BY
PROVIDED BY
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 2 modules in this course
This comprehensive course, taught by Professor Jagdish Sheth, explores the transition from being an expert to becoming a trusted business advisor. Based on interviews with over 30 CEOs, the curriculum identifies seven key attributes of successful advisors. Students learn why expertise alone isn't sufficient in today's digital age and how to develop qualities like integrity, empathy, and selfless independence. The course emphasizes the importance of big picture thinking and understanding both professional and personal client relationships.
How to Become a Trusted Advisor
Module 1 · 3 Hours to complete
How Companies Gain Competitive Advantage Through Customer Loyalty
Module 2 · 3 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Customer Centricity with Prof. Jagdish Sheth
Reviews
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
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5
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3,735
Students
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Courses
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.