The Define Phase for the 6 σ Black Belt

This module focuses on understanding customers in the Define Phase of Six Sigma. It covers defining customers, collecting and analyzing customer data, and identifying critical customer requirements. The module teaches methods for gathering customer information and translating it into actionable requirements.

This module covers the essential components of a Six Sigma project charter and its dynamics. It focuses on how to properly document project parameters, goals, and responsibilities to ensure project success in the Define Phase.

This module addresses project management aspects within the Define Phase of Six Sigma, including project reviews, management tools, and proper documentation methods. It provides learners with techniques to track, review, and document Six Sigma projects effectively.

This module explores various analytical tools used in the Define Phase of Six Sigma, including visual tools and matrix-related techniques for problem-solving. It equips learners with methods to analyze problems systematically and identify potential solutions.

This assessment module focuses on applying the knowledge gained through previous modules in a practical Six Sigma project. It includes a summative quiz to test theoretical understanding and a peer-reviewed project that requires learners to complete the Define Phase of a Six Sigma project.