Learn outpatient management, medical terminology, and career paths in ambulatory healthcare. Ideal for beginners.
Learn outpatient management, medical terminology, and career paths in ambulatory healthcare. Ideal for beginners.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Johns Hopkins Medical Office Manager Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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Instructors:
English
What you'll learn
Understand the fundamentals of healthcare delivery and ambulatory care settings
Master essential medical terminology including prefixes, suffixes, and root words
Develop effective communication skills specific to healthcare management
Identify various management career tracks and opportunities in ambulatory healthcare
Learn about key stakeholders in healthcare delivery and their relationships
Explore the evolving healthcare landscape and industry challenges
Skills you'll gain
This course includes:
9 Hours PreRecorded video
5 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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There are 4 modules in this course
This comprehensive course provides an introduction to the fundamental concepts and practices of managing ambulatory healthcare settings. It covers the role of ambulatory care within the broader healthcare system, exploring key environments such as outpatient clinics, physician practices, and urgent care centers. Students will gain knowledge of medical terminology, effective communication strategies, and career opportunities in healthcare management. The course is specifically designed for beginners with little or no background in healthcare who may be interested in transitioning into the field. Through four modules, learners explore aspects of ambulatory care, its place in the healthcare continuum, medical terminology basics, and various management career tracks available in the healthcare sphere.
What is Healthcare and Why Is It Important?
Module 1 · 1 Hours to complete
Overview of Healthcare Delivery: Settings and Levels of Care
Module 2 · 1 Hours to complete
Medical Terminology and Effective Management Communication
Module 3 · 2 Hours to complete
Management Career Tracks
Module 4 · 2 Hours to complete
Fee Structure
Instructors
Instructor at Johns Hopkins University
Michelle J. Campbell is an instructor from Johns Hopkins University, specializing in healthcare management courses on Coursera. She teaches a range of courses, including Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. Her courses are part of the Johns Hopkins Medical Office Manager Professional Certificate, focusing on equipping students with essential skills for managing healthcare practices. These courses cover topics such as human resources, quality and safety, and healthcare delivery systems, all designed to enhance operational efficiency and patient care in ambulatory settings.
Instructor at Johns Hopkins University
Maura McGuire, MD, CPC, FACP, is an instructor from Johns Hopkins University, teaching courses on Coursera such as Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. She is an associate professor of medicine at the Johns Hopkins University School of Medicine and holds a joint appointment in health policy and management at the Johns Hopkins Bloomberg School of Public Health. Dr. McGuire serves as the assistant dean for part-time faculty and senior director of education and training for Johns Hopkins Community Physicians. Her expertise includes primary care, medical education, and quality improvement in healthcare settings.
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Frequently asked questions
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