Human Resources Management Essentials
Master essential HR concepts for healthcare: policies, legal issues, hiring practices, change management, and employee well-being in medical settings.
Master essential HR concepts for healthcare: policies, legal issues, hiring practices, change management, and employee well-being in medical settings.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Johns Hopkins Medical Office Manager Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
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What you'll learn
Understand HR policies and legal issues in healthcare settings
Develop effective interviewing and hiring strategies for identifying top talent
Implement change management principles using proven leadership models
Create a culture of employee well-being through strengths-focused leadership
Conduct productive performance reviews and provide constructive feedback
Navigate crucial conversations related to employee performance and behavior
Skills you'll gain
This course includes:
8 Hours PreRecorded video
3 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This comprehensive course provides a foundational understanding of human resources management specifically tailored for ambulatory care practices. The curriculum covers four essential areas of HR management: HR policies and legal compliance, effective interviewing and hiring practices, change management strategies, and creating a culture of employee well-being. Students learn practical skills including recruitment techniques, performance review best practices, change leadership models, and well-being-centered leadership approaches. The course emphasizes real-world applications with a focus on healthcare settings, making it ideal for those interested in transitioning into medical office management or enhancing their HR skills in healthcare organizations.
Human Resources Policy and Legal Issues
Module 1 · 2 Hours to complete
Interviewing and Hiring
Module 2 · 2 Hours to complete
Change Management
Module 3 · 1 Hours to complete
Creating a Culture of Employee Wellbeing
Module 4 · 1 Hours to complete
Fee Structure
Instructors
Instructor at Johns Hopkins University
Michelle J. Campbell is an instructor from Johns Hopkins University, specializing in healthcare management courses on Coursera. She teaches a range of courses, including Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. Her courses are part of the Johns Hopkins Medical Office Manager Professional Certificate, focusing on equipping students with essential skills for managing healthcare practices. These courses cover topics such as human resources, quality and safety, and healthcare delivery systems, all designed to enhance operational efficiency and patient care in ambulatory settings.
Instructor at Johns Hopkins University
Maura McGuire, MD, CPC, FACP, is an instructor from Johns Hopkins University, teaching courses on Coursera such as Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. She is an associate professor of medicine at the Johns Hopkins University School of Medicine and holds a joint appointment in health policy and management at the Johns Hopkins Bloomberg School of Public Health. Dr. McGuire serves as the assistant dean for part-time faculty and senior director of education and training for Johns Hopkins Community Physicians. Her expertise includes primary care, medical education, and quality improvement in healthcare settings.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.