Learn comprehensive healthcare delivery management in ambulatory settings, from budgeting to population health for effective medical practice leadership.
Learn comprehensive healthcare delivery management in ambulatory settings, from budgeting to population health for effective medical practice leadership.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Johns Hopkins Medical Office Manager Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
English
What you'll learn
Develop effective budgeting practices to enhance ambulatory practice financial health
Implement strategic practice management techniques for optimized operations
Assess population health needs and develop targeted intervention strategies
Differentiate between care management and case management approaches
Apply regulatory compliance guidelines in practice management
Optimize staffing, patient flow, and space utilization in ambulatory settings
Skills you'll gain
This course includes:
11 Hours PreRecorded video
7 assignments
Access on Mobile, Tablet, Desktop
FullTime access
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There are 4 modules in this course
This comprehensive course explores the multifaceted aspects of healthcare delivery within ambulatory settings, designed specifically for medical practice managers. The curriculum begins with essential budgeting and financial management principles, teaching participants how to develop effective practice budgets, work with finance teams, and understand billing basics. The course then delves into practice management strategies, covering operations optimization, staffing calculations, patient flow enhancement, and regulatory compliance. Population health concepts are thoroughly examined, including assessment methods, preventive care initiatives, and intervention implementation strategies. The final module distinguishes between care management and case management approaches while clarifying the roles of primary versus specialty care providers. Throughout the course, participants engage with practical case studies, assessments, and a culminating project that solidifies their understanding of ambulatory healthcare management essentials.
Budgeting and Finance Basics
Module 1 · 2 Hours to complete
Practice Management
Module 2 · 2 Hours to complete
Population Health
Module 3 · 4 Hours to complete
Care Management vs. Case Management and Primary vs. Specialty Care
Module 4 · 2 Hours to complete
Fee Structure
Instructors
Instructor at Johns Hopkins University
Michelle J. Campbell is an instructor from Johns Hopkins University, specializing in healthcare management courses on Coursera. She teaches a range of courses, including Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. Her courses are part of the Johns Hopkins Medical Office Manager Professional Certificate, focusing on equipping students with essential skills for managing healthcare practices. These courses cover topics such as human resources, quality and safety, and healthcare delivery systems, all designed to enhance operational efficiency and patient care in ambulatory settings.
Instructor at Johns Hopkins University
Maura McGuire, MD, CPC, FACP, is an instructor from Johns Hopkins University, teaching courses on Coursera such as Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. She is an associate professor of medicine at the Johns Hopkins University School of Medicine and holds a joint appointment in health policy and management at the Johns Hopkins Bloomberg School of Public Health. Dr. McGuire serves as the assistant dean for part-time faculty and senior director of education and training for Johns Hopkins Community Physicians. Her expertise includes primary care, medical education, and quality improvement in healthcare settings.
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Frequently asked questions
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