Value Chain and Supply Chain Collaboration
Master collaboration processes within organizations and across supply chains in this 8-week ISCEA course, second step toward CSCM certification.
Master collaboration processes within organizations and across supply chains in this 8-week ISCEA course, second step toward CSCM certification.
This comprehensive course details the main processes that enable collaboration within organizations among Value Chain members, and with customers and suppliers throughout the entire Supply Chain. It's designed for professionals who lead collaborative processes: Sales and Operations Planning (S&OP)/Integrated Business Planning (IBP) within the organization, and Customer Relationship Management and Supplier Relationship Management externally. The curriculum explains how S&OP/IBP is a tactical planning process that achieves and maintains a balance between demand and supply, integrating and reconciling short-term operational planning with long-term strategic planning. This planning process includes portfolio product management, demand management, and supply management. Additionally, relationship management integrates key business processes with different organizational areas that contribute to their execution. These processes extend beyond organizational boundaries downstream in the supply chain through Customer Relationship Management and upstream through Supplier Relationship Management. The course also details the operation of collaborative processes such as VMI and CPFR, and the technological tools that support all supply chain business processes. This is the second of three required courses for the internationally recognized ISCEA Certified Supply Chain Manager (CSCM) certification, offered completely in Spanish. To become an ISCEA Certified Supply Chain Manager, you must complete all three preparatory courses and successfully pass the CSCM exam.
Instructors:
Spanish
Español
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What you'll learn
Learn to consistently maintain balance between demand and supply through Sales and Operations Planning (S&OP) and Integrated Business Planning (IBP) processes Master relationship management with customers, suppliers, and your own organization to increase value flow throughout the Supply Chain Identify advantages and disadvantages of different tools that facilitate collaboration between supply chain members, and how to select the most appropriate for each case Understand how digital tools contribute to supporting various Supply Chain processes
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, Exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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There are 3 modules in this course
This comprehensive course details the essential collaborative processes within organizations and across the entire supply chain. Designed for professionals who lead collaborative initiatives, the program focuses on two critical dimensions: internal collaboration through Sales and Operations Planning (S&OP)/Integrated Business Planning (IBP), and external collaboration through Customer and Supplier Relationship Management. Students learn how S&OP/IBP functions as a tactical planning process that balances demand and supply while reconciling short-term operational planning with long-term strategic objectives. The curriculum covers portfolio product management, demand management (including forecasting methodologies), and supply management. The relationship management component explores how key business processes extend beyond organizational boundaries downstream through Customer Relationship Management and upstream through Supplier Relationship Management. The course examines relationship types, contractual frameworks, and strategic segmentation approaches for both customers and suppliers. Additional topics include collaborative tools such as Vendor Managed Inventory (VMI) and Collaborative Planning, Forecasting, and Replenishment (CPFR), along with the digital technologies supporting modern supply chain processes. As the second of three required courses for the ISCEA CSCM certification, this program represents an important step toward professional advancement in supply chain management.
Planeación de Ventas y Operaciones (S&OP) / Integrated Business Planning (IBP)
Module 1
Relaciones en la Cadena de Suministro
Module 2
Tecnologías de Información en la Cadena de Suministro
Module 3
Fee Structure
Payment options
Financial Aid
Instructor
20 Courses
Supply Chain Education and Implementation Expert
Jorge Morales is a distinguished supply chain authority who serves as the IISB - Essentials Committee Chair at ISCEA. With over two decades of practical experience, he has established himself as a leading expert in empowering human resources to improve supply chain processes. He holds an MSc from the University of Strathclyde in Scotland and has served as a visiting lecturer at Tecnologico de Monterrey and other Mexican universities. His extensive professional credentials include certifications as Supply Chain Manager, RFID Supply Chain Manager, Supply Chain Technology Professional, Forecaster and Demand Planner, and Demand Driven Planner. His impact extends throughout Latin America, where he has trained supply chain professionals across multiple countries including Mexico, Costa Rica, Panama, Dominican Republic, Colombia, Ecuador, and Peru.
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