Preventing Virtual Communication Mishaps
This course is part of Digital Teamwork and Business Skills.
Master the art of virtual communication and prevent common miscommunication pitfalls in this comprehensive course. Learn to choose appropriate communication channels, develop effective virtual presence, and create inclusive messaging across email, video, and chat platforms. The course teaches analytical skills for audience assessment, situation analysis, and self-awareness in virtual environments. Perfect for professionals adapting to remote work or those entering a virtual workplace for the first time.
Instructors:
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What you'll learn
Master various virtual communication methods and their appropriate use
Develop analytical skills for effective audience and situation assessment
Prevent common virtual communication pitfalls and conflicts
Create inclusive and thoughtful digital messages
Implement strategic decision-making in virtual communication choices
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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Module Description
This comprehensive course focuses on developing effective virtual communication skills essential in today's remote work environment. Students learn to analyze communication situations, choose appropriate virtual platforms, and prevent miscommunication through thoughtful message crafting. The curriculum covers decision-making frameworks for communication methods, strategies for verbal and non-verbal engagement, and techniques for creating collaborative rather than conflictive interactions.
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Digital Teamwork and Business Skills
Instructor
5 Courses
Online Education Pioneer and Career Development Expert at Kelley School of Business
Dr. Nancy Evans serves as Co-Director for Communication and Professional Skills and Senior Lecturer at the Kelley School of Business, Indiana University, bringing 22 years of teaching experience in the IU system. With a B.S. in Accounting from Butler University and a Ph.D. in Educational Studies from Ball State University, she combines practical business experience with educational expertise. Her diverse career includes roles as a public accountant, self-employed career coach, and faculty member at both Purdue School of Engineering and Technology (IUPUI) and Kelley School of Business.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.