Effective Management Communication Skills
This course is part of The New Manager's Toolkit.
This comprehensive course focuses on practical management skills crucial for day-to-day leadership success. Participants will learn proven techniques for managing diverse personalities, resolving team conflicts, and conducting productive meetings. The curriculum emphasizes building a culture of service and support while developing essential communication skills for giving constructive feedback. Through hands-on learning and real-world examples, students will gain practical tools and strategies to enhance their management effectiveness and create positive team dynamics.
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What you'll learn
Learn effective strategies for managing team communication and resolving conflicts
Develop skills to build and maintain a strong customer service culture
Master techniques for facilitating productive team meetings
Gain expertise in evaluating and inspiring employee performance
Learn practical tools for managing diverse personalities and team dynamics
Develop methods for giving constructive feedback and promoting growth
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
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Module Description
This course provides practical insights into effective management and communication techniques essential for modern workplace leadership. The curriculum covers critical areas including team dynamics, conflict resolution, meeting facilitation, and performance management. Students learn practical tools for handling diverse personalities, mediating conflicts, and establishing a productive service-oriented culture. The course emphasizes real-world application through hands-on exercises and case studies, helping managers develop skills they can immediately apply in their daily work.
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: The New Manager's Toolkit
Instructors
6 Courses
Renowned Leadership Scholar and Beloved Educator at Kelley School of Business
Timothy T. Baldwin served as the Randall L. Tobias Chair in Leadership at Indiana University's Kelley School of Business for over 35 years, leaving an indelible mark on management education and research. A Michigan State University graduate with both an MBA and Ph.D., Baldwin established himself as a world-renowned scholar in organizational behavior and leadership
6 Courses
Distinguished Leadership and Executive Coaching Expert at Kelley School of Business
Distinguished Leadership Coach and Academic Director at Kelley School of Business
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.