Information Technology (IT) Fundamentals for Everyone -Edx
Build job-ready IT skills for non-technical professionals in just six weeks, with practical experience you can discuss in interviews.
Build job-ready IT skills for non-technical professionals in just six weeks, with practical experience you can discuss in interviews.
This introductory course is specifically designed for non-technical professionals who need to collaborate effectively with IT teams and make informed technology-related decisions. With the Project Management Institute projecting 25 million more project professionals needed globally by 2030, this course addresses the growing demand for professionals with foundational IT knowledge. The curriculum provides a comprehensive overview of essential IT concepts, covering hardware components, operating systems, software applications, programming basics, and database fundamentals. Students will explore networking concepts including topologies, cables, and network settings management, while also learning about various storage solutions from local devices to cloud-based systems. The course places special emphasis on cybersecurity essentials, teaching data integrity principles, threat management, and safe browsing practices. Additional modules cover cloud computing fundamentals, including service models, virtual machines, and emerging technologies like containers and serverless computing. Through hands-on labs, students apply theoretical knowledge in practical settings, gaining experience with file management, application installation, database operations, network configuration, and browser security settings. The course concludes with troubleshooting fundamentals and an introduction to ticketing systems, preparing participants to effectively communicate technical issues in professional environments.
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What you'll learn
Identify essential hardware components, peripherals, and understand how operating systems manage files and folders Differentiate between commercial and open-source software and grasp basic programming and database concepts Configure and manage network settings, including wired and wireless connections Implement cybersecurity best practices including threat management and safe browsing techniques Understand cloud computing fundamentals, service models, and virtualization concepts Use troubleshooting methodologies and ticketing systems for effective IT support Apply practical skills through hands-on labs with file management, network settings, and security configurations Communicate effectively with IT teams using appropriate technical terminology
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, Exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 9 modules in this course
This comprehensive course provides non-technical professionals with essential IT knowledge needed to collaborate effectively with technical teams. The curriculum covers six major domains of information technology, beginning with computer hardware and operating systems fundamentals where students learn about computing devices, internal components, peripherals, and file management in Windows. The software module explores commercial and open-source applications, web browsers, basic programming concepts, and database fundamentals including SQL and relational database management. Networking content covers network types, topologies, connection methods, and configuration settings, while the storage module examines local devices, cloud storage, and troubleshooting techniques. The cybersecurity section teaches data protection principles, common threats, password management, and safe browsing practices. Finally, the cloud computing module introduces essential concepts like service models, virtualization, and emerging technologies including containers and serverless computing. Throughout the course, hands-on labs provide practical experience with file management, application installation, database operations, network settings, security configurations, and cloud services, preparing students to apply their knowledge in real-world scenarios.
Welcome
Module 1
Introduction to Hardware and Operating Systems
Module 2
Introduction to Software, Programming, and Databases
Module 3
Introduction to Networking and Storage
Module 4
Introduction to Cloud Computing
Module 6
Final Assessment
Module 7
Troubleshooting and Ticketing Systems
Module 8
Course Wrap-up
Module 9
Fee Structure
Payment options
Financial Aid
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.