Explore generative AI fundamentals for business: AI evolution, value creation strategies, trust principles, and practical customer service applications.
Explore generative AI fundamentals for business: AI evolution, value creation strategies, trust principles, and practical customer service applications.
This course introduces business executives and leaders to the fundamentals of generative AI, providing essential knowledge for strategic decision-making. Offered by IBM AI Academy, it delivers insights from IBM thought leaders appropriate for C-suite executives and line of business leaders. The curriculum covers what generative AI is, how it creates business value, and the importance of trust and transparency. You'll learn about foundation models and their benefits, while exploring crucial issues like AI hallucination, bias, and risk management through ethics and governance frameworks. The course highlights practical applications in customer service and application modernization, equipping leaders with the knowledge to implement AI solutions that drive competitive advantage. This self-paced program requires no prior AI background, making it accessible for business professionals looking to understand how generative AI will transform their organizations.
4.7
(338 ratings)
28,809 already enrolled
Instructors:
English
21 languages available
What you'll learn
Understand the history and impact of generative AI for business
Learn about the importance of your data in relation to business AI
Know the importance of trust, transparency and governance
Apply generative AI to key use cases like customer service
Utilize AI for application modernization
Implement best practices to gain competitive advantage with AI
Skills you'll gain
This course includes:
1.1 Hours PreRecorded video
1 assignment
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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There is 1 module in this course
This course provides business leaders with essential knowledge about generative AI, delivered by IBM thought leaders. The curriculum covers the fundamentals of generative AI technology, its business applications, and implementation considerations. Students learn about the history and evolution of AI, the significance of foundation models, and how to address challenges like hallucinations and bias. The course emphasizes practical applications in customer service and application modernization while highlighting the importance of trust, transparency, and governance in AI deployment. With no prior AI background required, this self-paced program prepares executives to make informed decisions about implementing generative AI in their organizations.
Generative AI for Business Leaders: Overview
Module 1 · 3 Hours to complete
Fee Structure
Instructor
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4.7 course rating
338 ratings
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