Develop crucial workplace competencies through a five-stage methodology designed to achieve superior results while maintaining productivity across tasks.
Develop crucial workplace competencies through a five-stage methodology designed to achieve superior results while maintaining productivity across tasks.
This comprehensive course teaches professionals how to consistently deliver high-quality work while meeting tight deadlines. Students will learn a structured five-step process for creating and delivering exceptional work products. The course covers essential research skills, quality assurance techniques, and efficient delivery methods. Designed for both newcomers and experienced professionals, it provides practical strategies for becoming a trusted advisor to clients and colleagues. The curriculum emphasizes real-world application, teaching participants how to solve problems effectively and reduce effort for stakeholders. As part of IBM's People and Power Skills Professional Certificate, this course equips learners with fundamental skills applicable across various business roles.
4.8
(17 ratings)
Instructors:
English
English
What you'll learn
Master a five-step process for delivering high-quality work
Develop effective research and preparation skills
Learn to consistently meet quality and time expectations
Enhance problem-solving abilities and work efficiency
Become a trusted advisor through quality work delivery
Skills you'll gain
This course includes:
PreRecorded video
Course-end Assessment
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
Closed caption
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 10 modules in this course
This course focuses on developing essential soft skills for delivering high-quality work in professional settings. The curriculum covers a comprehensive five-step process for creating and delivering quality work products. Students learn effective research techniques, decision-making strategies, and delivery methods that enhance professional success. The course emphasizes practical application, teaching participants how to meet both quality and time expectations while becoming trusted advisors to clients and colleagues.
Delivering Quality Work with Agility: An overview
Module 1
About the Course
Module 2
Topic 1: What do I need to know?
Module 3
Topic 2: How do I prepare?
Module 4
Topic 4: How do I decide what to do?
Module 6
Topic 5: How do I do it?
Module 7
Topic 6: How do I deliver it?
Module 8
Topic 7: Who benefits when I deliver quality work?
Module 9
Course-end Assessment
Module 10
Fee Structure
Instructor
IBM at Skills Network
The IBM Skills Network is a global education initiative by IBM aimed at developing in-demand skills in areas such as software development, cybersecurity, cloud computing, and professional soft skills. Delivered through platforms like edX, the Skills Network provides practical, industry-aligned training backed by IBM’s real-world expertise. These courses blend technical depth with hands-on learning and are designed to prepare students for certification and entry-level tech roles in today's competitive job market.
Testimonials
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.