Satisfacción garantizada: estrategias de fidelización online
This course is part of Google Marketing Digital y E-Commerce Certificate.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Google Marketing Digital e E-Commerce Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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What you'll learn
Identificar estrategias comunes para fidelizar clientes en comercio electrónico
Administrar las relaciones con las y los clientes y medir su grado de satisfacción
Monitorear la performance de una tienda de comercio electrónico
Actualizar una tienda de comercio electrónico en función de los datos
Buscar, postularte y prepararte para entrevistas de trabajos
Crear un portafolio y/o un currículum para presentarlo en empresas
Skills you'll gain
This course includes:
26 Hours PreRecorded video
21 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 4 modules in this course
Este curso proporciona las habilidades necesarias para desarrollar estrategias efectivas de fidelización de clientes en el comercio electrónico. Los estudiantes aprenderán a crear relaciones sólidas con los clientes, medir su satisfacción, implementar programas de recompensas y utilizar técnicas de remarketing dinámico. El curso también cubre la recopilación y análisis de datos para mejorar el rendimiento de una tienda online, optimizar la tasa de conversión y evaluar el rendimiento de productos. Como parte final del Certificado de Google en Marketing Digital y E-Commerce, incluye módulos sobre desarrollo profesional, creación de portafolios y preparación para entrevistas laborales.
Introducción a satisfacción garantizada: desarrolla estrategias de fidelización de clientes en línea
Module 1 · 4 Hours to complete
Analiza las tendencias de una tienda en línea
Module 2 · 7 Hours to complete
Preparación para empleos en marketing digital y comercio electrónico
Module 3 · 12 Hours to complete
Revisión del certificado
Module 4 · 2 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Google Marketing Digital y E-Commerce Certificate
Instructor
Empowering Career Growth through Google Career Certificates
Google Career Certificates are a key component of the Grow with Google initiative, which leverages Google's 20 years of experience in developing products, platforms, and services designed to foster growth for individuals and businesses. These programs are designed to help current workforce members and future students access top-tier training and tools from Google, enabling them to enhance their skills, advance their careers, and grow their businesses.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.