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SRE: Measuring and Managing Reliability

Learn to measure and manage reliability using SLIs, SLOs, and error budgets in this Google Cloud SRE course.

Learn to measure and manage reliability using SLIs, SLOs, and error budgets in this Google Cloud SRE course.

This course, part of Google Cloud's Site Reliability Engineering (SRE) series, focuses on measuring and managing reliability using Service Level Indicators (SLIs) and Service Level Objectives (SLOs). Students learn to devise appropriate SLIs and SLOs, and manage reliability through error budgets. The course covers fundamental SRE concepts, targeting reliability, operating for reliability, choosing good SLIs, developing SLOs and SLIs, quantifying risks to SLOs, and understanding the consequences of SLO misses. It provides practical examples and hands-on exercises to reinforce learning, making it ideal for IT professionals looking to enhance their skills in maintaining reliable systems and services.

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SRE: Measuring and Managing Reliability

This course includes

12 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

2,699

Audit For Free

What you'll learn

  • Understand the core concepts of Site Reliability Engineering (SRE) and Customer Reliability Engineering (CRE)

  • Learn how to measure and target reliability using Service Level Indicators (SLIs) and Service Level Objectives (SLOs)

  • Master the use of error budgets to balance reliability and innovation

  • Develop skills in choosing appropriate SLIs for different types of systems

  • Gain practical experience in developing SLOs and SLIs for real-world scenarios

  • Learn techniques for quantifying risks to SLOs and managing their consequences

Skills you'll gain

SRE
SLIs
SLOs
error budgets
reliability
cloud computing
DevOps
monitoring

This course includes:

1 Hours PreRecorded video

16 quizzes

Access on Mobile, Tablet, Desktop

FullTime access

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There are 7 modules in this course

This comprehensive course on Site Reliability Engineering (SRE) focuses on measuring and managing reliability using Service Level Indicators (SLIs) and Service Level Objectives (SLOs). Students learn to develop appropriate SLIs and SLOs, understand error budgets, and apply these concepts to real-world scenarios. The curriculum covers fundamental SRE principles, targeting reliability, operational strategies, choosing effective SLIs, developing SLOs, quantifying risks, and managing consequences of SLO misses. Through a mix of theoretical knowledge and practical exercises, participants gain hands-on experience in implementing SRE practices to enhance system reliability and performance in cloud environments.

Introduction to SRE

Module 1 · 27 Minutes to complete

Targeting Reliability

Module 2 · 55 Minutes to complete

Operating for Reliability

Module 3 · 42 Minutes to complete

Choosing a Good SLI

Module 4 · 1 Hours to complete

Developing SLOs and SLIs

Module 5 · 3 Hours to complete

Quantifying Risks to SLOs

Module 6 · 4 Hours to complete

Consequences of SLO Misses

Module 7 · 1 Hours to complete

Fee Structure

Payment options

Financial Aid

Instructor

Jasmine McNeil, MBA, MA
Jasmine McNeil, MBA, MA

4.7 rating

86 Reviews

1,447 Students

1 Course

Course Instructor, Technology and Product Planning

Jasmine McNeil is a seasoned manager and course instructor affiliated with Johns Hopkins University, where she leads the Technology and Product Planning course on Coursera. With dual master’s degrees in Business Administration and Management, she specializes in product strategy, agile project management, and human-centered design. Her teaching focuses on guiding learners through the end-to-end process of building digital health products—from ideation and research to deployment—by integrating healthcare technology, stakeholder management, and design thinking. Through insights from industry leaders and real-world case studies, she helps professionals understand how to bring innovative health technology solutions from concept to implementation.

SRE: Measuring and Managing Reliability

This course includes

12 Hours

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

2,699

Audit For Free

Testimonials

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Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.