Learn to measure and manage reliability using SLIs, SLOs, and error budgets in this Google Cloud SRE course.
Learn to measure and manage reliability using SLIs, SLOs, and error budgets in this Google Cloud SRE course.
This course, part of Google Cloud's Site Reliability Engineering (SRE) series, focuses on measuring and managing reliability using Service Level Indicators (SLIs) and Service Level Objectives (SLOs). Students learn to devise appropriate SLIs and SLOs, and manage reliability through error budgets. The course covers fundamental SRE concepts, targeting reliability, operating for reliability, choosing good SLIs, developing SLOs and SLIs, quantifying risks to SLOs, and understanding the consequences of SLO misses. It provides practical examples and hands-on exercises to reinforce learning, making it ideal for IT professionals looking to enhance their skills in maintaining reliable systems and services.
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What you'll learn
Understand the core concepts of Site Reliability Engineering (SRE) and Customer Reliability Engineering (CRE)
Learn how to measure and target reliability using Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
Master the use of error budgets to balance reliability and innovation
Develop skills in choosing appropriate SLIs for different types of systems
Gain practical experience in developing SLOs and SLIs for real-world scenarios
Learn techniques for quantifying risks to SLOs and managing their consequences
Skills you'll gain
This course includes:
1 Hours PreRecorded video
16 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
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There are 7 modules in this course
This comprehensive course on Site Reliability Engineering (SRE) focuses on measuring and managing reliability using Service Level Indicators (SLIs) and Service Level Objectives (SLOs). Students learn to develop appropriate SLIs and SLOs, understand error budgets, and apply these concepts to real-world scenarios. The curriculum covers fundamental SRE principles, targeting reliability, operational strategies, choosing effective SLIs, developing SLOs, quantifying risks, and managing consequences of SLO misses. Through a mix of theoretical knowledge and practical exercises, participants gain hands-on experience in implementing SRE practices to enhance system reliability and performance in cloud environments.
Introduction to SRE
Module 1 · 27 Minutes to complete
Targeting Reliability
Module 2 · 55 Minutes to complete
Operating for Reliability
Module 3 · 42 Minutes to complete
Choosing a Good SLI
Module 4 · 1 Hours to complete
Developing SLOs and SLIs
Module 5 · 3 Hours to complete
Quantifying Risks to SLOs
Module 6 · 4 Hours to complete
Consequences of SLO Misses
Module 7 · 1 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructor
Course Instructor, Technology and Product Planning
Jasmine McNeil is a seasoned manager and course instructor affiliated with Johns Hopkins University, where she leads the Technology and Product Planning course on Coursera. With dual master’s degrees in Business Administration and Management, she specializes in product strategy, agile project management, and human-centered design. Her teaching focuses on guiding learners through the end-to-end process of building digital health products—from ideation and research to deployment—by integrating healthcare technology, stakeholder management, and design thinking. Through insights from industry leaders and real-world case studies, she helps professionals understand how to bring innovative health technology solutions from concept to implementation.
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Frequently asked questions
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