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ServiceNow IT Service Management Essentials
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ServiceNow IT Service Management Essentials

Learn ServiceNow platform basics and IT Service Management fundamentals to kickstart your career in ServiceNow administration and support desk processes.

Course Cost

₹ 2,124

Beginner

Skill Level

3 Weeks

Live Classes lessons

Discover the foundations of ServiceNow and IT Service Management in this comprehensive introductory course. Designed for beginners, this program provides essential knowledge of the ServiceNow platform, its capabilities, and IT service desk processes. You'll learn industry terminology, explore platform functionalities, and understand support desk operations from both user and fulfiller perspectives. The course prepares you for advanced ServiceNow certifications and career opportunities, making it ideal for those looking to enter the growing field of IT Service Management. Upon completion, you'll be ready to pursue specialized career paths and industry certifications in ServiceNow Administration.

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What you'll learn

  • Understand ServiceNow platform capabilities and core IT processes

  • Master essential ServiceNow terminology and industry concepts

  • Apply ITSM principles to real-world scenarios

  • Explore the comprehensive scope of the ServiceNow platform

  • Identify career opportunities beyond IT Service Desk roles

Skills you'll gain

ServiceNow
IT Service Management
Cloud Computing
Support Desk
Process Management
Customer Service
IT Administration
Platform Management

This course includes:

Live video

Graded assignments, exams

Access on Mobile, Tablet, Desktop

Limited Access access

Shareable certificate

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Certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

CREATED BY

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PROVIDED BY

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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Module Description

This course provides a comprehensive introduction to ServiceNow and IT Service Management (ITSM). Students will learn about the ServiceNow platform's capabilities, common industry terminology, and essential support desk processes. The curriculum covers both end-user and fulfiller perspectives, preparing learners for various career paths in ServiceNow administration. The course emphasizes practical understanding of IT processes and platform functionality, setting a foundation for advanced certifications and specialized roles in the field.

Fee Structure

Reviews

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Faculties

These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.

ServiceNow IT Service Management Essentials

Beginner

Skill Level

3 Weeks

Live Classes lessons

Course Cost

₹ 2,124

Completion

CERTIFICATE

Frequently asked Questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.