ServiceNow IT Service Management Essentials
Learn ServiceNow platform basics and IT Service Management fundamentals to kickstart your career in ServiceNow administration and support desk processes.
Course Cost
₹ 2,124
Beginner
Skill Level
3 Weeks
Live Classes lessons
Discover the foundations of ServiceNow and IT Service Management in this comprehensive introductory course. Designed for beginners, this program provides essential knowledge of the ServiceNow platform, its capabilities, and IT service desk processes. You'll learn industry terminology, explore platform functionalities, and understand support desk operations from both user and fulfiller perspectives. The course prepares you for advanced ServiceNow certifications and career opportunities, making it ideal for those looking to enter the growing field of IT Service Management. Upon completion, you'll be ready to pursue specialized career paths and industry certifications in ServiceNow Administration.
What you'll learn
Understand ServiceNow platform capabilities and core IT processes
Master essential ServiceNow terminology and industry concepts
Apply ITSM principles to real-world scenarios
Explore the comprehensive scope of the ServiceNow platform
Identify career opportunities beyond IT Service Desk roles
Skills you'll gain
This course includes:
Live video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





Module Description
This course provides a comprehensive introduction to ServiceNow and IT Service Management (ITSM). Students will learn about the ServiceNow platform's capabilities, common industry terminology, and essential support desk processes. The curriculum covers both end-user and fulfiller perspectives, preparing learners for various career paths in ServiceNow administration. The course emphasizes practical understanding of IT processes and platform functionality, setting a foundation for advanced certifications and specialized roles in the field.
Fee Structure
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.




