Crisis Communication Mastery
Learn essential strategies and frameworks for effective crisis communication and management, designed for modern leaders and executives.
Learn essential strategies and frameworks for effective crisis communication and management, designed for modern leaders and executives.
This comprehensive course from Tuck Executive Education at Dartmouth focuses on mastering crisis communication and management, a vital skill for contemporary leaders. Participants will learn to distinguish between organizational drama and genuine crises, while understanding how to leverage challenging situations as opportunities for growth. The course provides practical tools and frameworks for developing crisis communication plans and leading effectively under pressure. As part of the Strategic Corporate Communication certificate, it builds on foundational concepts and prepares leaders to protect and enhance their organization's reputation during critical moments.
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What you'll learn
Master the fundamentals of crisis communication and management
Learn to distinguish between organizational drama and genuine crises
Understand and apply the Three Pillars of Adaptive Organizations
Implement the Effective Threat Avoidance Framework
Develop strategic crisis communication plans
Enhance organizational resilience through effective leadership
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
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Module Description
The course provides a comprehensive framework for understanding and managing organizational crises effectively. Students learn to identify crisis characteristics, differentiate between crisis and drama, and implement strategic communication plans. The curriculum covers the Three Pillars of Adaptive Organizations and the Effective Threat Avoidance Framework, providing practical tools for crisis preparation and response. Through real-world examples and expert instruction, participants develop the skills to protect and enhance organizational reputation during challenging times.
Fee Structure
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.