KPI Fundamentals: Measuring and Driving Business Success

Manish Gupta brings over 15 years of expertise in hospitality finance and business management, currently serving as CFO and acting CEO at Htoo Hospitality where he manages a portfolio of six destinations and 15 hotels, overseeing 800+ rooms and a workforce exceeding 1,500 employees. As the founder of eHotel Management School, he has developed and delivered more than 30 comprehensive courses that have benefited over 100,000 students globally. His expertise includes implementing ERP systems, developing financial planning processes, and utilizing data visualization tools to optimize hotel operations and performance. His post-COVID leadership demonstrates strong crisis management and business recovery capabilities. Through partnerships with platforms like Coursera and Alison, he extends his expertise as a course instructor, covering topics from hospitality finance to business strategies. His teaching methodology combines theoretical foundations with practical industry applications, focusing on innovation and lean management principles. His mission centers on empowering one million professionals in finance, business management, and technology, contributing to the advancement of the hospitality sector through education and strategic guidance.

For decades, we at Starweaver have partnered with hundreds of the world’s leading organizations and reached millions of learners, delivering unparalleled professional education. Our global team of over 750 practitioners, instructional designers, producers, program managers and creative experts from six continents brings real-world experience and academic rigor to every program, ensuring learners build skills that are hands-on and practical while founded in intellectual and academic rigor. With unmatched expertise and a dynamic ability to inspire, our team is committed to shaping the future of work and equipping learners to thrive in today’s rapidly changing business and technology ecosystem.