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Crisis Management: Effective Teamwork in Healthcare
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Crisis Management: Effective Teamwork in Healthcare

Learn critical skills for effective crisis management in healthcare settings with this 12-week course.

Course Cost

₹ 4,246

Beginner

Skill Level

12 Weeks

Self-paced lessons

Master the essential non-technical skills for effective teamwork during crisis situations in healthcare with this comprehensive course from Columbia University. Over 12 weeks, you'll explore Crisis Resource Management (CRM) principles, originally developed in aviation and now crucial for healthcare professionals. Learn to make decisions, manage teams, and prevent crises in high-stakes medical environments. The course covers preparation, anticipation, communication, decision-making, and reflection, with a focus on real-life examples and simulations relevant to current healthcare challenges, including the COVID-19 pandemic.

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4.7

5,757 Enrolled

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English

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olive-leaves-logo

4.7

5,757 Enrolled

olive-leaves-logo

English

What you'll learn

  • Understand the history and principles of Crisis Resource Management in healthcare

  • Develop strategies for effective preparation and anticipation in high-stress medical situations

  • Master communication techniques crucial for crisis management in healthcare teams

  • Learn decision-making processes that enhance team performance during medical emergencies

  • Practice reflection and debriefing techniques to improve future crisis responses

  • Identify factors affecting performance in complex healthcare tasks

  • Apply CRM principles in simulated healthcare crisis scenarios

  • Analyze controversies and evidence related to Crisis Resource Management in healthcare

Skills you'll gain

Crisis Management
Teamwork
Decision Making
Healthcare Safety
Communication Skills
Situational Awareness
Medical Error Prevention
Team Leadership

This course includes:

PreRecorded video

Graded assignments, exams

Access on Mobile, Tablet, Desktop

Limited Access access

Shareable certificate

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Share your certificate with prospective employers and your professional network on LinkedIn.

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 6 modules in this course

This course provides a comprehensive exploration of Crisis Resource Management (CRM) in healthcare settings. It begins with an introduction to CRM principles and their history in the aviation industry, then applies these concepts to healthcare environments. The curriculum is structured around five key areas: Preparation, Anticipation, Communication, Decision, and Reflection. In the Preparation module, students learn to assess themselves, monitor their surroundings, and understand their team's capabilities. The Anticipation section covers strategies to balance attention, avoid fixation errors, manage cognitive load, and plan for potential crises. The Communication module focuses on effective communication during crises, including early calls for help and sharing mental models. In the Decision-making section, students learn to regain situational awareness, organize teams, challenge authority when necessary, and create psychological safety. The course concludes with Reflection, emphasizing the importance of curiosity and team debriefing. Throughout the course, students engage with real-life examples and simulations, allowing them to practice these critical skills in context. The curriculum also explores cultural influences on CRM principles, making it relevant for global healthcare environments.

Introduction to Crisis Resource Management

Module 1

Preparation

Module 2

Anticipation

Module 3

Communication

Module 4

Decision

Module 5

Reflection

Module 6

Fee Structure

Reviews

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Faculties

These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.

Crisis Management: Effective Teamwork in Healthcare

Beginner

Skill Level

12 Weeks

Self-paced lessons

Course Cost

₹ 4,246

Completion

CERTIFICATE

Frequently asked Questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.