Crisis Management: Effective Teamwork in Healthcare
Learn critical skills for effective crisis management in healthcare settings with this 12-week course.
Course Cost
₹ 4,246
Beginner
Skill Level
12 Weeks
Self-paced lessons
Master the essential non-technical skills for effective teamwork during crisis situations in healthcare with this comprehensive course from Columbia University. Over 12 weeks, you'll explore Crisis Resource Management (CRM) principles, originally developed in aviation and now crucial for healthcare professionals. Learn to make decisions, manage teams, and prevent crises in high-stakes medical environments. The course covers preparation, anticipation, communication, decision-making, and reflection, with a focus on real-life examples and simulations relevant to current healthcare challenges, including the COVID-19 pandemic.
What you'll learn
Understand the history and principles of Crisis Resource Management in healthcare
Develop strategies for effective preparation and anticipation in high-stress medical situations
Master communication techniques crucial for crisis management in healthcare teams
Learn decision-making processes that enhance team performance during medical emergencies
Practice reflection and debriefing techniques to improve future crisis responses
Identify factors affecting performance in complex healthcare tasks
Apply CRM principles in simulated healthcare crisis scenarios
Analyze controversies and evidence related to Crisis Resource Management in healthcare
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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There are 6 modules in this course
This course provides a comprehensive exploration of Crisis Resource Management (CRM) in healthcare settings. It begins with an introduction to CRM principles and their history in the aviation industry, then applies these concepts to healthcare environments. The curriculum is structured around five key areas: Preparation, Anticipation, Communication, Decision, and Reflection. In the Preparation module, students learn to assess themselves, monitor their surroundings, and understand their team's capabilities. The Anticipation section covers strategies to balance attention, avoid fixation errors, manage cognitive load, and plan for potential crises. The Communication module focuses on effective communication during crises, including early calls for help and sharing mental models. In the Decision-making section, students learn to regain situational awareness, organize teams, challenge authority when necessary, and create psychological safety. The course concludes with Reflection, emphasizing the importance of curiosity and team debriefing. Throughout the course, students engage with real-life examples and simulations, allowing them to practice these critical skills in context. The curriculum also explores cultural influences on CRM principles, making it relevant for global healthcare environments.
Introduction to Crisis Resource Management
Module 1
Preparation
Module 2
Anticipation
Module 3
Communication
Module 4
Decision
Module 5
Reflection
Module 6
Fee Structure
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.








