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Introduction to Conflict Management

Master essential conflict management strategies and understand psychological aspects of conflicts to improve workplace relationships and personal life.

Master essential conflict management strategies and understand psychological aspects of conflicts to improve workplace relationships and personal life.

This comprehensive course explores the fundamentals of conflict management, a critical skill for both professional and personal success. Students learn to analyze conflict situations, understand their psychological aspects, and apply effective management strategies. The course addresses workplace conflicts, which affect one-third of employees annually, and provides practical tools for conflict resolution. Participants develop skills to analyze divergences, understand different conflict styles, and implement various management approaches.

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Introduction to Conflict Management

This course includes

8 Weeks

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

16,517

Audit For Free

What you'll learn

  • Analyze and model various conflict situations effectively

  • Understand different conflict management strategies and their applications

  • Develop critical awareness of personal and others conflict styles

  • Master techniques for workplace conflict resolution

  • Apply psychological principles to conflict management

Skills you'll gain

conflict management
workplace communication
dispute resolution
conflict analysis
psychological aspects
conflict styles
mediation
negotiation

This course includes:

PreRecorded video

Graded assignments, Exams

Access on Mobile, Tablet, Desktop

Limited Access access

Shareable certificate

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 3 modules in this course

This comprehensive course provides foundational knowledge in conflict management, focusing on understanding and handling conflicts effectively in both professional and personal contexts. The curriculum covers core concepts including conflict characteristics, sources, and consequences. Students learn various management strategies while developing skills to analyze conflict situations and understand different conflict styles. The course emphasizes practical application of conflict management techniques to improve workplace relationships and personal well-being.

Conflict Analysis and Modeling

Module 1

Conflict Style Assessment

Module 2

Conflict Management Strategies

Module 3

Fee Structure

Instructor

Distinguished Leadership in Social Psychology and Negotiation Research

Dr. Stéphanie Demoulin serves as Professor of Social Psychology at Université catholique de Louvain, where she holds positions in both the psychology department and the research institute of Psychological Sciences, bringing extensive expertise in intergroup relations and negotiation psychology. Her research focuses on two main areas: intergroup relations (examining stereotypes, prejudice, and discrimination) and psychological phenomena in interpersonal and intergroup negotiations, with her scholarly impact evidenced through publications in prestigious journals including the Journal of Personality and Social Psychology, Personality and Social Psychology Review, and Social Cognition. Her work explores organizational dehumanization, discrimination in medical decisions, and the psychological aspects of conflict management, culminating in her 2014 book "Psychologie de la négociation: Du contrat de travail au choix des vacances" (Mardaga Editions), which systematically examines negotiation through the lens of social psychology experiments. As a leading expert in negotiation psychology, she teaches negotiation across various university programs while continuing her research on intergroup relations and conflict management, with current interests including the role of fundamental psychological needs in metadehumanization and investigating discrimination patterns in healthcare settings. Her work consistently demonstrates the application of social psychological principles to understanding and improving negotiation processes and intergroup relations.

Introduction to Conflict Management

This course includes

8 Weeks

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

16,517

Audit For Free

Testimonials

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Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.