Master essential negotiation skills and strategies to achieve optimal outcomes in both professional and personal conflict resolution scenarios.
Master essential negotiation skills and strategies to achieve optimal outcomes in both professional and personal conflict resolution scenarios.
This intermediate-level course explores negotiation as a cooperative conflict management strategy. Students learn to analyze negotiation situations, understand psychological processes, and develop strategies for mutually beneficial outcomes. The curriculum combines theoretical frameworks with practical exercises, examining how human motivations, expectations, biases, and emotions influence negotiation dynamics.
4.1
(7 ratings)
Instructors:
English
English
What you'll learn
Master negotiation strategies for optimal outcomes
Understand psychological processes in negotiations
Analyze and model complex negotiation scenarios
Develop skills for mutually beneficial resolutions
Identify emotional and cognitive factors in negotiations
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, Exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
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There are 4 modules in this course
This comprehensive course explores negotiation as a critical skill for conflict resolution. Students learn to analyze negotiation scenarios and develop effective strategies for achieving optimal outcomes. The curriculum covers psychological processes, cognitive boundaries, and behavioral influences in negotiations. Through theoretical understanding and practical exercises, participants develop skills to identify and pursue mutually beneficial solutions.
Negotiation Analysis
Module 1
Optimal Negotiation Strategies
Module 2
Emotions and Cognition in Negotiation
Module 3
Negotiation Satisfaction
Module 4
Fee Structure
Instructor
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4 Courses
Distinguished Leadership in Social Psychology and Negotiation Research
Dr. Stéphanie Demoulin serves as Professor of Social Psychology at Université catholique de Louvain, where she holds positions in both the psychology department and the research institute of Psychological Sciences, bringing extensive expertise in intergroup relations and negotiation psychology. Her research focuses on two main areas: intergroup relations (examining stereotypes, prejudice, and discrimination) and psychological phenomena in interpersonal and intergroup negotiations, with her scholarly impact evidenced through publications in prestigious journals including the Journal of Personality and Social Psychology, Personality and Social Psychology Review, and Social Cognition. Her work explores organizational dehumanization, discrimination in medical decisions, and the psychological aspects of conflict management, culminating in her 2014 book "Psychologie de la négociation: Du contrat de travail au choix des vacances" (Mardaga Editions), which systematically examines negotiation through the lens of social psychology experiments. As a leading expert in negotiation psychology, she teaches negotiation across various university programs while continuing her research on intergroup relations and conflict management, with current interests including the role of fundamental psychological needs in metadehumanization and investigating discrimination patterns in healthcare settings. Her work consistently demonstrates the application of social psychological principles to understanding and improving negotiation processes and intergroup relations.
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