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Conflict Management: Negotiation

Master essential negotiation skills and strategies to achieve optimal outcomes in both professional and personal conflict resolution scenarios.

Master essential negotiation skills and strategies to achieve optimal outcomes in both professional and personal conflict resolution scenarios.

This intermediate-level course explores negotiation as a cooperative conflict management strategy. Students learn to analyze negotiation situations, understand psychological processes, and develop strategies for mutually beneficial outcomes. The curriculum combines theoretical frameworks with practical exercises, examining how human motivations, expectations, biases, and emotions influence negotiation dynamics.

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Conflict Management: Negotiation

This course includes

10 Weeks

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

16,517

Audit For Free

What you'll learn

  • Master negotiation strategies for optimal outcomes

  • Understand psychological processes in negotiations

  • Analyze and model complex negotiation scenarios

  • Develop skills for mutually beneficial resolutions

  • Identify emotional and cognitive factors in negotiations

Skills you'll gain

negotiation
conflict resolution
psychology
decision making
communication skills
emotional intelligence
problem solving
interpersonal skills

This course includes:

PreRecorded video

Graded assignments, Exams

Access on Mobile, Tablet, Desktop

Limited Access access

Shareable certificate

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 4 modules in this course

This comprehensive course explores negotiation as a critical skill for conflict resolution. Students learn to analyze negotiation scenarios and develop effective strategies for achieving optimal outcomes. The curriculum covers psychological processes, cognitive boundaries, and behavioral influences in negotiations. Through theoretical understanding and practical exercises, participants develop skills to identify and pursue mutually beneficial solutions.

Negotiation Analysis

Module 1

Optimal Negotiation Strategies

Module 2

Emotions and Cognition in Negotiation

Module 3

Negotiation Satisfaction

Module 4

Fee Structure

Instructor

Distinguished Leadership in Social Psychology and Negotiation Research

Dr. Stéphanie Demoulin serves as Professor of Social Psychology at Université catholique de Louvain, where she holds positions in both the psychology department and the research institute of Psychological Sciences, bringing extensive expertise in intergroup relations and negotiation psychology. Her research focuses on two main areas: intergroup relations (examining stereotypes, prejudice, and discrimination) and psychological phenomena in interpersonal and intergroup negotiations, with her scholarly impact evidenced through publications in prestigious journals including the Journal of Personality and Social Psychology, Personality and Social Psychology Review, and Social Cognition. Her work explores organizational dehumanization, discrimination in medical decisions, and the psychological aspects of conflict management, culminating in her 2014 book "Psychologie de la négociation: Du contrat de travail au choix des vacances" (Mardaga Editions), which systematically examines negotiation through the lens of social psychology experiments. As a leading expert in negotiation psychology, she teaches negotiation across various university programs while continuing her research on intergroup relations and conflict management, with current interests including the role of fundamental psychological needs in metadehumanization and investigating discrimination patterns in healthcare settings. Her work consistently demonstrates the application of social psychological principles to understanding and improving negotiation processes and intergroup relations.

Conflict Management: Negotiation

This course includes

10 Weeks

Of Self-paced video lessons

Intermediate Level

Completion Certificate

awarded on course completion

16,517

Audit For Free

Testimonials

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Frequently asked questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.