Conflict Management: Mediation Essentials

Dr. Stéphanie Demoulin serves as Professor of Social Psychology at Université catholique de Louvain, where she holds positions in both the psychology department and the research institute of Psychological Sciences, bringing extensive expertise in intergroup relations and negotiation psychology. Her research focuses on two main areas: intergroup relations (examining stereotypes, prejudice, and discrimination) and psychological phenomena in interpersonal and intergroup negotiations, with her scholarly impact evidenced through publications in prestigious journals including the Journal of Personality and Social Psychology, Personality and Social Psychology Review, and Social Cognition. Her work explores organizational dehumanization, discrimination in medical decisions, and the psychological aspects of conflict management, culminating in her 2014 book "Psychologie de la négociation: Du contrat de travail au choix des vacances" (Mardaga Editions), which systematically examines negotiation through the lens of social psychology experiments. As a leading expert in negotiation psychology, she teaches negotiation across various university programs while continuing her research on intergroup relations and conflict management, with current interests including the role of fundamental psychological needs in metadehumanization and investigating discrimination patterns in healthcare settings. Her work consistently demonstrates the application of social psychological principles to understanding and improving negotiation processes and intergroup relations.