Emotional Intelligence
Master workplace emotions by staying calm, listening actively, and responding thoughtfully to build trust and resolve conflicts.
Master workplace emotions by staying calm, listening actively, and responding thoughtfully to build trust and resolve conflicts.
This course teaches core human emotions, how to read and respond to emotional situations, and apply emotional reasoning in professional settings. It includes interactive exercises and resources for both aspiring and established leaders.
4.3
(24 ratings)
3,135 already enrolled
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What you'll learn
Learn about core human emotions and their importance in the workplace
Develop skills to effectively read and respond to emotional situations
Understand how to apply emotional reasoning in professional settings
Learn techniques for managing emotions in challenging workplace scenarios
Gain confidence in navigating complex emotional situations as a leader
Skills you'll gain
This course includes:
PreRecorded video
4 peer-reviewed assignments
Access on Mobile, Tablet, Desktop
FullTime access
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 5 modules in this course
This course focuses on developing emotional intelligence skills critical for workplace success. It covers perceiving emotions, reasoning with emotions, understanding emotions, and managing emotions. The course includes interactive exercises, job aids, and resources to help learners apply these skills in professional settings.
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Module 1 · 13 Minutes to complete
Perceiving emotions
Module 2 · 1 Hours to complete
Reasoning with emotions
Module 3 · 1 Hours to complete
Understanding emotions
Module 4 · 1 Hours to complete
Managing emotions
Module 5 · 1 Hours to complete
Fee Structure
Payment options
Financial Aid
Instructor
A Leader in Innovative Higher Education
Arizona State University (ASU) is recognized as the most innovative university in the United States, committed to providing high-quality education and fostering a culture of excellence and inclusivity. Established in 1885, ASU has evolved into a comprehensive research institution with over 100,000 students from all 50 states and more than 130 countries. The university offers a diverse range of more than 430 undergraduate and 590 graduate programs, guided by expert faculty. ASU emphasizes real-world problem-solving, encouraging students to engage in creative solutions to global challenges. With a focus on accessibility and societal impact, ASU prepares its graduates for successful futures while maintaining a strong commitment to community service and innovation.
Testimonials
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4.3 course rating
24 ratings
Frequently asked questions
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