Cloud Support Essentials: A Technical Approach
This course is part of AWS Cloud Technology Consultant Certificate.
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full AWS Cloud Support Associate Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
Instructors:
English
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What you'll learn
Navigate Linux environments using Command Line Interface
Troubleshoot network connectivity and DNS issues
Manage system permissions and configuration files
Configure and troubleshoot AWS services
Diagnose and resolve common cloud infrastructure problems
Skills you'll gain
This course includes:
3.5 Hours PreRecorded video
8 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
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There are 4 modules in this course
This comprehensive course focuses on building essential skills for Cloud Support Associates through hands-on experience with the Command Line Interface (CLI). Students learn Linux system navigation, network troubleshooting, and AWS-specific scenarios. The curriculum covers basic CLI operations, system management, network connectivity testing, AWS DNS handling, and common troubleshooting scenarios. Through practical demonstrations and real-world examples, learners develop the technical foundation needed for cloud support roles.
Linux Command Line
Module 1 · 2 Hours to complete
Command Line Troubleshooting
Module 2 · 2 Hours to complete
Network Troubleshooting
Module 3 · 2 Hours to complete
Network Troubleshooting
Module 4 · 2 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: AWS Cloud Technology Consultant Certificate
Instructors
IT professional
Alex is an IT professional with over 10 years of experience working in the industry. I've spent my career migrating companies of all sizes to the AWS cloud. I love seeing how the cloud can empower individuals to build new and exciting IT solutions that weren’t possible before. When I’m not teaching or using AWS I enjoy spending time outside or working on a new project around the house.
Cloud Technologist
Oksana Hoeckele is a Cloud Technologist based in the US. Oksana’s passion for learning led her to pursue a Bachelors and dual Master’s Degrees. Oksana taught at several higher education institutions, and while searching for opportunities to enhance her classes, she became interested in tech. Oksana completed a coding bootcamp, participated in hackathons, and wrote technical documentation for a tech company. Oksana finds herself always drawn to new experiences, cultures, and people. Outside of AWS, Oksana enjoys traveling, exploring the tech sector, gaining new skills, and sharing her knowledge with students.
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Frequently asked questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.