Knowledge Accelerators is a specialized software training and digital learning platform that transforms traditional training methods into engaging, continuous learning experiences. The company provides comprehensive software training solutions through video libraries and micro-learning courses, focusing on making software knowledge accessible, enjoyable, and consistently up-to-date
50000
total training videos
50
fortune 100 clients
4000000
desktops supported
microsoft certified partner
servicenow authorized partner
coursera educational partner
linkedin learning partner
Knowledge Accelerators takes a comprehensive approach to professional development and career advancement through its digital learning platform. The service focuses on empowering professionals with practical software skills that directly impact their job performance and career growth. Their approach combines continuous learning campaigns with integrated coaching, allowing professionals to develop new skills at their own pace while receiving personalized support. The platform's micro-learning format ensures that busy professionals can easily integrate learning into their work schedules, making it particularly effective for workplace upskilling
97.7
placement rate
85
enterprise adoption
4.8
learner satisfaction
92
completion rate
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they’re here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Distinguished Knowledge Management Executive and Customer Service Expert
Keith Gibson serves as CEO of Knowledge Accelerators since 2002, bringing over four decades of experience in customer service and knowledge management. His career includes significant roles as CEO and Founder of KnowledgeView, Senior Vice President at Sykes Enterprises Incorporated, and Chief Knowledge Officer and Partner at KPMG US. His journey began at IBM as a Marketing Representative and Branch Manager, leading to expertise in both sales and leadership. With a Bachelor of Science in Industrial Engineering from Clemson University, he oversees the design and delivery of training and support content used by thousands of organizations globally. His expertise spans customer service excellence, IT service management, and knowledge optimization across international languages. At Knowledge Accelerators, he focuses on developing comprehensive training solutions, particularly in areas such as customer service fundamentals, data analytics with Power BI, workplace accessibility, and GDPR compliance.